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Investor Service Request

SEBI vide its circular no. SEBI/HO/MIRSD/MIRSD_RTAMB/P/CIR/2021/655 dated November 03, 2021 has introduced common and simplified norms for processing investor’s service request by Registrar and Transfer Agent (RTAs) and norms for furnishing PAN, KYC details and Nomination by members holding shares in physical form. The key highlights of the circular are as under:

All holders of physical securities of the Company are mandatorily required to furnish the following documents / details to the RTA i.e. KFin Technologies Private Limited (KFin):.

  1. PAN
  2. Nomination
  3. Contact Details
  4. Bank Account details
  5. Specimen Signature

The holders of physical securities in Company shall submit form ISR-1 to KFin for updating PAN and other KYC details.

In case of mismatch in the signature of the holder in the records of KFin, the investor shall furnish original cancelled cheque and banker’s attestation of the signature as per form ISR-2.

The holders of physical securities in Company shall continue to use form SH-13 and SH-14 for declaration of nomination and change in nomination, respectively. However, in case The holders of physical securities in Company wants to opt-out of nomination, form ISR-3 shall be filed.

The holders of physical securities in Company are requested to ensure the above details are updated with KFin before April 1, 2023, since folios for which the above details are not available thereafter shall be frozen.

Form Description Download
Form ISR-1 Request For Registering Pan, KYC Details Or Changes / Updation Thereof
Form ISR-2 Confirmation of Signature of securities holder by the Banker
Form ISR-3 Declaration Form for Opting-out of Nomination by holders of physical securities in Listed Companies
Form ISR-4 Request for issue of Duplicate Certificate and other Service Requests
Form SH-13 Nomination Form
Form SH-14 Form for Cancellation or Variation of Nomination